Supervisor, Service Operations, IT

Job title: Supervisor, Service Operations, IT

Department: Global IT Services

Location: Delta Park

GLS: M02

Working hours: Monday - Friday, 37.5 hours a week

A brighter future awaits you

CooperVision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives. We’re all about bright futures – for our people and those who wear our contact lenses.

Job summary – What to expect: 

As the IT Operations Supervisor for EMEA in our Global IT Services team, you will manage day-to-day operations of the regional Service Desk, including processes and procedures, scheduling, escalations, and reporting, while ensuring the IT Operations function provides the best possible service to their custom...