Supervisor Tour Guides at Yellowknife Tours

Lead and enhance guest experiences as a Tour Guide Supervisor with Yellowknife Tours Ltd. This full-time role requires you to coordinate activities, manage schedules, and oversee a team.
Yellowknife Tours Ltd is seeking an experienced Tour Guide Supervisor to oversee and train staff while maintaining exceptional service. With a focus on guest needs, you will resolve work issues, provide technical advice, and optimize productivity. Your leadership will ensure operational continuity, making this a pivotal role in the team.
Key Responsibilities:
• Coordinate activities between departments effectively
• Establish and manage work schedules and procedures
• Prepare and submit operational reports regularly
• Hire, train, and mentor tour guide staff
• Resolve client issues and support guests with special needs
Requirements:
• Minimum 2 years supervisory experience
• High school graduation certificate required
• Strong organizational and communication skills
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