Posted:
February 25, 2026
Location:
GBS Manila, Philippines, Philippines

Job Description

The Key Account Representative manages relationships with strategic and key customers across the region, acting as the Single Point of Contact (SPOC) for order-to-delivery execution.



The role ensures high service levels by coordinating with internal teams, managing account-specific requirements, and ensuring compliance with contractual agreements while driving strong customer relationships.



**What You’ll Do**



Relationship & Order Management



+ You handle key account orders and delivery planning with accuracy and timeliness.

+ You ensure adherence to customer-specific procedures and service-level agreements.



Internal Coordination & Forecast Alignment



+ You collaborate with Key Account Managers and Demand Planners to ensure alignment.

+ You monitor orders against forecasts and proactively escalate any deviations.



Issue Resolution & Claim Ha...

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Job Overview

Job Type: Full-time
Location: GBS Manila, Philippines
Posted: February 25, 2026
Deadline: March 30, 2026