Supply Quality Specialist

As a Supply Quality Specialist you will make sure that when a parent, beginner, or serious player lands on the webpage, they're excited about the coaches they see.
You'll spend most of your time with people: talking to coaches, understanding their goals, helping them show up at their best, and recruiting great new coaches where we have gaps. You'll still use data and simple playbooks, but your real superpower is trust, persuasion, and taste.
You'll run a simple loop:
Discover: Look at a city/sport (e.g., New York tennis). Scroll the page and ask: If I were a mom looking for lessons for my son, would I be pumped about these options?
Diagnose: If not, figure out why. Do we need different or better coaches? Or do our existing coaches just need help telling their story and polishing their profiles?
Fix: Fix it, by coaching existing pros on their presence and by recruiting new, high-quality coaches where needed.
What You'll Do
Assess supply through a customer lens
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