Support Analyst

Role Overview
This role involves working closely with merchants as part of our global collaboration with banking partners. The successful candidate will be responsible for reviewing merchant platforms to ensure payment functionality and regulatory compliance.
Key Responsibilities
Test payment flows and transaction functionality on merchant platforms
Review merchant websites to ensure compliance with applicable regulatory and banking requirements
Identify, document, and report compliance issues or discrepancies
Work through a high volume of structured tasks, reviewing approximately 300–500 merchant websites per month
Liaise internally to ensure issues are resolved in line with compliance standards
Role Requirements
Strong attention to detail and ability to follow regulatory guidelines
Ability to manage and complete a high volume of task-based work efficiently
Basic understanding of online payments, e-commerce, or financial compliance (training may be pro...