Support Analyst (L3)

**Support Analyst L3**
**Who We Are**
**What You’ll Do**
As a Support Analyst L3, you will work directly with qualified teams, with the aim of achieving good results and improvements through the service and support offered.
**Key Responsibilities**
- Strong UNIX env with experience regular expressions, file management, scripting (Shell, Perl, Python).
- Incident Management experience - follow ups, postmortem, troubleshooting.
- SQL query experience - able to build simple queries, query for data.
- Autosys task scheduling skills.
- Github version management is a plus.
- Previous banking experience supporting the trading desk preferred.
**Preferred experience**:
- Experience with Level 3 support.
- Unix experience.
- Experience with relational databases.
- Advanced English.
- Accept working in the hybrid model in São Paulo.
**Why Cognizant?**
A career in one of the largest and fastest growing IT services providers worldwide.
Ongoin...