Support Associate

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

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Job Description

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance

Description

• Provide exceptional customer support via various communication channels.
• Diagnose technical issues and provide solutions to customers promptly.
• Document customer interactions and solutions for future reference.
• Collaborate with team members to improve processes and customer satisfaction.
• Assist in training new support staff and share knowledge with the team.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 1–3 years of experience in a support or customer service role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: ...