Support Associate

Wolt
Full-time Vienna, Vienna Electrical and Electronic Equipment Mechanics, Installers, and Repairers
Posted:
June 02, 2026
Location:
Vienna, Vienna, Austria

Job Description

You are part of the live operation, communicating with all Wolt users - customers, couriers or restaurants - providing the best support a hungry person could wish for. 

  • Processing incoming live chats from our customers, venues and couriers in shifts.
  • Development of our support function together with the support team as well as other teams within Wolt.
  • You provide both inbound and outbound support via phone calls.
  • Proactive problem solving by monitoring order volume with our internal tools
  • Ensuring that the delivery operation runs smoothly, in close consultation with the operations team. 
  • Our humble expectations

  • You have excellent communication skills - speak fluent German and can express yourself well in English.
  • This is a shift work position. You can work mornings, evenings and even weekends - Wolt is available to his clients seven days a week.
  • You have already gained experienc...
  • Apply for this Job

    Submit your application for the Support Associate position at Wolt.

    Apply Now Save for Later

    Job Overview

    Job Type: Full-time
    Location: Vienna, Austria
    Posted: June 02, 2026
    Deadline: July 12, 2026