Support Co-ordinator / Buyer (Manufacturing) Atlantis 22K

Support Services Coordinator

As a Support Services Coordinator, you will play a crucial role in ensuring the smooth operation of our support functions. Your primary responsibilities will include analyzing and optimizing various support services to enhance efficiency, productivity, and customer satisfaction.

Duties & Responsibilities

1. Team Leadership : Lead and manage a team of support service staff, including buying specialists and administrative staff. Provide guidance, coaching, and mentorship to ensure a high-performing team.
2. Process Improvement : Evaluate and streamline support service processes, including internal inquiries, warranty claims, and parts requests. Identify bottlenecks, inefficiencies, and areas for improvement, and implement solutions to enhance service delivery.
3. Data Analysis : Utilize data analytics tools and techniques to collect, analyze, and interpret data gather...