Support Engineer

**Job Description:**



_Join our team and make an impact by solving complex technical challenges for customers worldwide!_



Are you a problem solver with a strong technical mindset? Do you thrive on tackling complex customer requests and providing high-quality support? We are looking for a **Support Engineer** to join our team and deliver exceptional service to our global customer base.



**What you’ll do**



As a Support Engineer, you will:



+ Act as the first point of contact for customer technical support requests

+ Guide customers through troubleshooting processes, coordinating internal resources when needed

+ Provide prompt, effective, and accurate resolutions to technical issues

+ Troubleshoot system faults (remotely or on-site) down to component level and collaborate with Engineering teams for corrective actions

+ Build and maintain strong relationships wi...