Support Engineer

About Reflex

Reflex Solutions, founded in 2000 in South Africa, is a leader in providing seamless Information and Communication Technology (ICT) solutions. With a focus on building and managing the technological backbone that powers businesses, Reflex Solutions offers high-value, end-to-end ICT solutions that are critical for the development and growth of companies. The company boasts vast in-house experience in networking and IP telephony and controls its service levels and pricing by owning its core fibre network and Tier III data centre.

About the role

The role of the Tier 2 Support Engineer is to provide support and maintenance on all the systems and services we provide. The Support Engineer will be required to go to client sites from time to time and/or be based at a client site for a period.

Support Engineers provide IT end-user support on various components of an IT environment, including but not limited to, hardware support, software su...