Support Engineer

Overview

Summary: Datacentrix is looking for a Support Engineer to join our team based in Stellenbosch, Cape Town, South Africa. If you are passionate about providing high-quality IT support to end users and eager to grow your career in the industry, this is a great opportunity.

Job Details

• Location: Cape Town, South Africa (Stellenbosch)
• Job Ref: JHB /Lizel
• Date posted: Monday, March 9, 2026

Responsibilities

• Deliver first- and second-line IT support to end users for productivity and service continuity
• Manage incidents, service requests, and troubleshooting effectively
• Support endpoint and application rollouts
• Maintain accurate ITSM records and knowledge documentation
• Provide support for user endpoints, applications, collaboration tools, printers, authentication, and more
• Support implementations, upgrades, and escalations