Support Engineer

Identify Solutions
full time Cardiff, Wales Computer Occupations
Posted:
May 31, 2026
Location:
Cardiff, Wales, United Kingdom

Job Description

Support Engineer
Cardiff - Hybrid (3 days in office)
Up to £30,000 + benefits
Looking to build a career in tech rather than stay on a service desk?
We're working with a growing cloud and telecoms business in Cardiff, hiring 3 Support Engineers. It's a great opportunity to move into a niche area like voice and cloud, with full training provided.
What you'll be doing:
  • Supporting a voice/telecoms platform (VoIP, SIP)
  • Troubleshooting issues and managing tickets end-to-end
  • Supporting customers via phone, email and ticketing system
  • Learning platforms, call systems and integrations
What they're looking for:
  • IT support, service desk OR strong customer service + interest in tech
  • Good problem...

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Job Overview

Job Type: full time
Location: Cardiff, United Kingdom
Posted: May 31, 2026
Deadline: July 10, 2026