Support Engineer Intern

Make an Impact by:

• Responsible for the installation and daily operations support for facility management of client 
  platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of 
  incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties
• Involve in client platform implementation/upgrade project.
• Perform Desktop Support services to users  
• This incl...