Support Engineer Level 1

This organisation is a leading IT distribution provider in South Africa, serving as a key link between global technology vendors and the local ICT channel. It offers an extensive portfolio of hardware, software, cloud services, and advanced solutions from some of the world’s top technology brands. With a strong focus on innovation, operational efficiency, and partner enablement, the organisation supports resellers, system integrators, and service providers in delivering end-to-end digital solutions to businesses across the continent. Known for robust logistics capabilities, technical expertise, and a commitment to customer service, it plays a central role in driving digital transformation within the Southern African ICT ecosystem.

Provide first-line technical support and maintenance services to ensure the optimal functioning of desktop systems, networks, and servers. The Support Engineer – Level 1 will troubleshoot, resolve, and escalate technical incidents, ensuring a hig...