Support engineer position

Panorama Software
Full-time Tel Aviv-Yafo, Tel Aviv District Computer Occupations
Posted:
February 23, 2026
Location:
Tel Aviv-Yafo, Tel Aviv District, Israel

Job Description

Job requirement are:

  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Good understanding of computer systems, mobile devices and other tech products.
  • Familiarity with remote desktop applications and help desk software
  • Additional certification in Microsoft, SQL servers or Client-Server applications is a plus
  • Team player
  • Fluent English
  • About the job: Panorama is developing BI products in the last 20 years and was one of the pioneer’s company in the BI business.

    The job includes among other:

  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Our office is located in T...

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    Job Overview

    Job Type: Full-time
    Location: Tel Aviv-Yafo, Israel
    Posted: February 23, 2026
    Deadline: April 04, 2026