Job Description
Duties & Responsibilities
Our client, a solutions provider and distributor of technology solutions has an opportunity for a Support Engineer within the Telco Portfolio (Test and Measurement) to come on board where you will play a key part in providing technical support to Telco Clients using their T&M Solutions.
RESPONSIBILITIES
Provide technical input to the sales team during pre-sales engagements.
Assist with understanding customer requirements and contributing to solution selection.
Support demonstrations, proof-of-concepts, and evaluations of telecoms and Test& Measurement equipment.
Assist with installation, configuration, commissioning, troubleshooting, and maintenance of systems at customer sites or remotely.
Provide post-sales technical support to ensure effective use of supplied solutions.
Participate in customer projects by delivering assigned technical tasks. ,
Contribute to SOPs, technical documentation, and knowl...
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