Support Engineer (Technical) - Medical Imaging

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare / Laboratory/medical imaging
• product is a plus
• Able to commit standby and travel if required.