Support Engineer

Groupe SII

Full-time Torun, Kuyavian-Pomeranian Voivodeship Computer Occupations

Posted:

May 29, 2026

Location:

Torun, Kuyavian-Pomeranian Voivodeship, Poland

Job Description

 Join our dynamic team as a Support Engineer and contribute to groundbreaking projects utilizing cutting-edge technologies like RPA, Machine Learning, and Data Analytics to transform the Investment Banking landscape. This role offers the opportunity to collaborate with global teams and innovate solutions that enhance client satisfaction and operational efficiency.
 Your role Manage Production Support processes and procedures, including Change, Incident, Problem, and Service Management
 Conduct Root Cause Analysis, troubleshoot issues, and implement workarounds for defects in production environments
 Provide comprehensive investigation and communication support for all critical business-impacting incidents related to Investment Banking applications
 Assume IT Service ownership responsibilities, including service continuity, Service Sustainability Program (SSP), and support for engineering teams with analysis, DevOps, production deployments, risk, and...
                

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Job Overview

Job Type: Full-time

Location: Torun, Poland

Posted: May 29, 2026

Deadline: July 08, 2026