Support Engineer/Lead

No visa sponsorship. Looking for locals in Malaysia.

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Knowledge of network, TCP/IP, VoIP, with development background

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Minimum 10 years of experience in telecommunication area

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Experience with products like GPON, XGSPON and network management system

•Hands-on experience with containers, Kubernetes, and major cloud platforms (AWS, Azure, Google Cloud).

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Very strong competence with proven experience in troubleshooting complex field issues, collaborating closely with TAC and R&D teams to lead issue resolution.

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Participate in a global on-call rotation to support critical issues.

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Strong English language skills in communication, hosting meetings, problem solving.