Support Escalation Engineer

My IT Crew
Full-time Makati City, Metro Manila Other-General
Posted:
February 21, 2026
Location:
Makati City, Metro Manila, Philippines

Job Description

PLEASE NOTE:

The position hours are 9 am - 6 pm Eastern Standard Time (New York City time zone)

Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel?  My IT Crew is the place where everyone gets a voice and new ideas are welcomed.  Sound like this could be your new home? Keep reading….

My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it.

  • Our clients love us and our satisfaction surveys show it at a consistent 97%
  • We are the team who always has the cool stuff, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support
  • No more asking everyone for help, it's right at your fingertips. Having documentation that's actually useful? That's us
  • We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward. ...

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Job Overview

Job Type: Full-time
Location: Makati City, Philippines
Posted: February 21, 2026
Deadline: April 02, 2026