Support Ops Specialist FR, Sourcing Performance Operations (SPO)

This is a non-remote, in-person, full-time, back-office position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.

The Vendor Chargeback Dispute Management (VCDM) team in Costa Rica is looking for back-office, full-time, Support Operations Specialist.

The Sourcing Performance Operations (SPO) team provides world-class support to our stakeholders and global Vendor/Sellers, and we are looking for a Support Ops Specialists to join our team. In addition, we also support programs across different regions such as Europe and México.

The Vendor Chargeback Dispute Management team(VCDM) is a centralized unit currently located in SJO - Costa Rica. It works as a part of the Inbound Business chargeback program and it's directly aligned with the VCDM team policies.

Current team responsibilities are to analyze and investigate vendor charg...