Support Services Engineer

Rain Bird Corporation
Full-time Spain, Spain Computer Occupations
Posted:
February 21, 2026
Location:
Spain, Spain, Spain

Job Description

Responsibilities

  • Provide proactive and reactive remote customer service and communications to customers, distributors, and internal personnel.

  • Perform remote troubleshooting on Central Control software and hardware via chat, email and/or phone.

  • Track, report, and follow up on product and technical issues using established escalation processes.

  • Assist or coordinate a robust order delivery completion, providing summary of work to the Service Management.

  • Implement projects to drive efficient improvements in service delivery.

  • Manage customers to drive on time service plan renewals.

  • Support ‘for fee services’ aimed at enhancing customer experience with Rain Bird products, to include database migration, flow management, mapping, agronomic consultation and hardware preparation.

  • Prepare and conduct training both remotely and in a classroom environment.
  • Qualifications
  • Degree in ...
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    Job Overview

    Job Type: Full-time
    Location: Spain, Spain
    Posted: February 21, 2026
    Deadline: April 02, 2026