Support Services Specialist II A&I

+ Responsible for managing assigned clients and handle related activities.

+ Be a middleman between clients and inspectors, make sure the inspectors well understand the inspection criteria and make sure inspector will strictly follow the client requirement accordingly.

+ Coordinate with factories for inspection schedule. Confirming the inspection schedule with both clients and supplier or factory. Pass the booking form and relevant data for TC team for scheduling system input.

+ Inspector’s Competency Mapping. Maintain & update it regularly.

+ Consult Technical/Training team while assigning jobs to the field staff & also consider their geographical coverage.

+ Quote to clients and input the cost in invoicing system.

+ Assist & update Dept Manager on the growing business/ leakage in the business volume.

+ Check with client for inspection specification and send to inspector in advance and coordinate with...