Support Shift Lead - Jerusalem

Wolt

Full-time Jerusalem, Jerusalem District Other-General

Posted:

March 01, 2026

Location:

Jerusalem, Jerusalem District, Israel

Job Description

 Are you an experienced support professional? Do you have the ability to lead a team and inspire a high-quality standard of service? If this sounds like you, then wed love to chat!
 
  Role Background 
 We're looking for a Support Shift Lead to take responsibility for customer, restaurant and courier partner support and monitoring during a support shift. Therefore, youll need to be comfortable with leading by example and raising the bar of the service we provide..
 
  What you'll be doing 
 Supervising our amazing support team during shifts - you will ensure efficient operation and a good customer experience.
 Being the cheerleader of the team - motivating, engaging and ensuring our support associates are enthusiastic and engaged. 
 Sharing feedback either with your support associates during the shift or passing on necessary feedback to your Support Lead.
 Solving issues in which the team needs help and managing wo...
                

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Job Overview

Job Type: Full-time

Location: Jerusalem, Israel

Posted: March 01, 2026

Deadline: April 10, 2026