Sustained Operations Engineer

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• 5+ years of experience providing L2 operations/application production support
• Experience supporting apps with the following tech stack: Spring boot, Microservices, Java
• Experience supporting Linux and Oracle and MySQL databases
• Experience with application monitoring with AppDynamics
• Experience with ITIL framework and change/problem management
• Experience with Service Now
• Strong ability to communicate and collaborate with end users, regional and global IT teams, manage vendor relations, and document support activities effectively

• React JS and Typescript support
• Experience with Grafana monitoring tool

Insight Global is looking for a L2 Sustain Operations Support Engineer to join a client in Mexico City. As a Sustain Operations Engineer, you act as a vital link b...