SVIP Operation

Salary: 4,700 – 9,400 MYR Per Month
Location: Malaysia (Remote/WFH)
Type: Full Time

Requirements:

• Master Malay and English. Understanding of Chinese is preferred.
• Good service mindset for customer engagement.
• Self-motivated, responsible. Good analytical and communication skills.
• Familiar with livestreaming apps; must have good connections with high-spending users; previous relevant experience is preferable.
• Industry Background: Experience with competitive products in the live streaming/social entertainment industry is required.
• Familiarity with or experience at any of the listed target companies is acceptable (list includes Hago, StarMaker, Bigo, Yalla, etc.).

Responsibilities:

• Maintain strong relationships with SVIP (high-value) users and promote tailored strategies and events for them.
• Follow up on SVIP inquiries and provide in-app support.
• Monitor competitor apps' eve...