Switchboard Telephonist

Job Description - Switchboard Telephonist (HOT0CBT4)

Job Description

Switchboard Telephonist (Job Number: HOT0CBT4)

Waldorf Astoria Riviera Maya Carretera Federal Cancun - Tulum Cancun 77569

A Switchboard Telephonist accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.

As a Switchboard Telephonist, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Switchboard Telephonist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Achieve positive outcomes from Guest queries in a timely and efficie...