SysOps Engineer Monitoring & Cloud Operations

About Tap

Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple unified payment experiences. We need exceptional talent to help us on this journey.

The Technology Team

Our technology team builds the platforms, systems, and payment infrastructure our merchants use to process millions of transactions daily. This team is building technology solutions to simplify MENA payments regionally and globally for businesses of all sizes.

As a Tapster you will

• Monitor infrastructure using tools like New Relic, Prometheus, and Grafana.
• Configure and maintain alerts, dashboards, and service health checks.
• Perform incident management, troubleshooting, and root cause analysis (RCA).
• Ensure uptime and SLA compliance for all systems.
• Monitor CPU, memory, disk, and system processes.
• Manage OS-level operations: Linux, Windows, including patching and tuning. <...