System Administrator – On Site

Job Description

IO Solutions is looking for a Systems Administrator to join our dynamic contact center environment. This position plays a critical role in ensuring the seamless operation of our infrastructure. Responsible for designing, implementing, and maintaining robust systems/servers, the successful candidate will collaborate with cross-functional teams to optimize performance, troubleshoot issues, and implement security measures. Joining our team would allow you to contribute your expertise in creating a reliable and efficient infrastructure foundation that empowers our contact centers to deliver exceptional customer experiences.

Responsibilities

• Configuring, maintaining and troubleshooting servers, networks and IT infrastructure to ensure optimal performance and uptime
• Monitoring system performance, analyzing logs and identifying potential issues to prevent downtime and security risks
• Managing user accounts, permissions and a...