System Administrator

Server, M365 and Cloud Support Job Description

Microsoft 365 Administration

• Create, manage, and troubleshoot Microsoft 365 user accounts and services.
• Perform tenant consolidation and ensure smooth migration of resources.
• Manage Exchange Online mailboxes, including creation, forwarding, message tracing, and login troubleshooting.
• Assign, renew, and track licenses (M365, Power BI, Adobe, etc.).
• Provision Entra ID accounts, security groups, and enforce password/security policies.
• Configure and support MFA/SSO for secure user authentication.
• Manage email distribution groups and shared mailboxes.

Server & Infrastructure Management

• Set-up and Administer Active Directory, Group Policies, DNS, DHCP, and file services.
• Perform regular updates, patches, and backups across server infrastructure.
• Implement and manage disaster recovery, backup, and restoration procedures.