System Analyst

We are currently hiring for an experienced IT Systems Analyst. This role requires someone with a good background across technologies, a self-starter with experience providing dealing with VIP clients, traders, and senior stakeholders. We are looking for an IT professional with proven experience acting as point of escalation.

Candidates with proven experience supporting firms operating in the finance sector will be preferred.

• Proactive approach to technology support.
• Strong communication/Customer facing skills.
• Ability to translate complex issues to clients.
• Understand what it takes to provide high level service to VIPs.
• Team player / Experience working with regional teams.
• People Management and Customer Management Skills.
• Leadership qualities
• Mentor Team Members
• Excellent problem-solving and decision-making skills
• Empathetic approach to helping our users succ...