System Manager - Customer OPs Support

Provides tailored technical customer operations support.

Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance.

Executes customer operations policies and procedures.

Builds and maintains positive, effective, and mutually beneficial-working alliances with customers.

Initiates problem solving action and follows through to resolution.

Performs root-case analysis of problems to formulate and recommend improved alternative operations.

Leads process improvement initiatives.

Bachelor's degree in Engineering (Electronics, Telecommunications, or related Technologies).

More than 5 years of experience.

Demonstrable or certified knowledge and experience in networks.

Demostrable expirence in Customer Ser...