Job Description
About BDO
BDO Unibank, Inc. is the Philippines' leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise We Find Ways, we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.
Job Summary
The System Support Analyst is responsible for providing level 1 support for system production issues involving Credit Card, Debit Card and loan applications, assist in batch run monitoring and provide 24/7 on-call support.
Key Responsibilities
Works with Product Support Head in providing resolution for production issues within agreed service level agreement
Ensures clarity, update and review on requested parameter/user/batch maintenance/upload
Handles administration of security access matrix for all Consumer Banking Group system applications
Qualifications
B...
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