System Support Tech

Position Type Full Time
Job Shift Day
Education Level 2 Year Degree
Travel Percentage None
Category Health Care

Description

SUMMARY

Under general supervision, completes help desk requests related to desktop PCs, notebooks, Smartphones, printers, mobile carts, software installation and/or updates, telephones, and other user needs handled by the Information Technology Department. This qualified person must exhibit consistent and exceptional customer service that is focused on positive patient outcomes.

DUTIES/RESPONSIBILITIES (include but are not limited to the following)


+ Installs PCs, notebooks, mobile devices, printers, monitors, telephones, and other related equipment. Moves equipment when requested based upon the priority of the department .

+ Resolves problems with PCs, printers, mobile devices, monitors, telephones, and other related equipment in a timely manner.

+ Maintains and monitor...