Systems Analyst 3-Support

As a member of the CSS organization, your focus is to deliver post-sales advisory and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

You are familiar with RAC, ASM, Backup & Recovery solutions, PL/SQL, SQL Tuning and Database Performance, Security , Exadata skills are a plus, GoldenGate is a plus, 

As a Database Senior Consultant, you will be joining a team of 12 others delivering consultancy to your allocated customers in architecture, assessments, tuning, maintenance, installations and migra...