Systems Analyst (D365-CRM)

At Capgemini, you can craft your career, receive support and inspiration from a worldwide community of colleagues, and explore new possibilities. Join us and help the world’s leading organizations unlock the value of technology and build a more balanced, more inclusive world.

YOUR ROLE

Microsoft Dynamics 365 CRM:

• Collaborate with business stakeholders to gather requirements and translate them into technical solutions

• Implement and configure Dynamics 365 Customer Service

• Provide support and troubleshooting for Dynamics 365 Customer Service

Quality/Testing:

• Execute test plans and test cases.

• Perform manual unit testing to ensure software quality.

• Identify, document, and track defects and issues.

Microsoft DevOps:

• Manage and maintain development life cycle in Azure DevOps.

YOUR PRO...