Systems Analyst II

Job Description

The Systems Analyst II maintains operational excellence of Seaspan’s live business systems. Working closely with team members and directly supporting end users, the Systems Analyst responds to user needs while determining appropriate urgency and priority. This role contributes to the design and development of new system functionality to suit Seaspan’s growing needs.

Note: This position qualifies for an optional hybrid work schedule after 90 days of onsite work and onboarding. Employee will be subject to the terms of the Flexible Work Policy Agreement.

What You’ll Do

• Provides end‑user support and works independently or with other teams including vendors to identify root cause behaviours to resolve production issues.
• Analyzes information from different sources and displays critical thinking and sound decision‑making when working towards solutions.
• Produces incident reports and troubleshooting knowledge ar...