Systems Engineer II - Automation & Support for Apps

Lead Allies Inc in Mexico is seeking a Systems Engineer to provide critical support for their Brokerage business. The role involves issue diagnosis, systems engineering, user support, and ticket management while ensuring excellent communication with users. Candidates should have at least 3 years of experience in technical support, an intermediate knowledge of SQL and Python, and a strong focus on customer satisfaction. Bonus qualifications include certifications in supported applications and industry experience in logistics or transportation.
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