Systems Support Analyst

Apply By: Friday, May 29, :59 pm EDT

1 Temporary (up to 36 months, with possibility of extension)

Our creative and leading-edge learning environment seeks an experienced Information Technology (IT) professional to provide technical, software, hardware, network, and diagnostic support to clients and staff. This role works closely with our Distance Learning and IT teams to promptly respond to issues in a technical help‑desk environment and to provide expert input into the development of system standards and procedures.

We offer competitive salaries, pensions, paid vacation, benefit coverage and opportunities for advancement.

Responsibilities

• Provide technical, software, and diagnostic support to clients.
• Provide on‑site network and hardware support to staff.
• Provide technical support to clients on Ministry and OPC systems, including learning management (LMS), work order, knowledge management, and electronic card lock.