Systems Support Specialist

Job Description

About us:

Vast-Auto Distribution, a subsidiary of O’Reilly Automotive Inc., is a leader in auto parts distribution and retail across Eastern Canada. It is part of O’Reilly Auto Parts that operates more than 6,000 stores, with more than 92,000 team members across the USA, Mexico, Puerto Rico, and Canada under theParts City Auto Parts and O’Reilly Auto Parts banners.

Your contribution

• You will perform the following main functions (examples):
• Perform tasks related to external customer support for software supported by the company.
• Work in collaboration with other members of the IT team on various projects, as required.
• Ensure a high level of service to external customers by respecting the priorities and service level agreements in place. Occasionally support internal customers.
• Analyze and solve customer problems and carry out appropriate follow-ups.
• Pa...