Systems Support Specialist

Description

Systems Support SpecialistHighPoint Digital’s professionals focus exclusively on helping government agencies and companies implement their most critically strategic initiatives. The role of System Support Specialist contributes to HighPoint Digital by testing the functionality of systems, links, formatting, layout, and accuracy of all content in multiple environments.JOB RESPONSIBILITIES:

Maintain, test, and develop enhancements for the applications (LMS, HTKR, UCMC, Content Viewer, SharePoint, based on user needs and business requests.

Track content deployment requests, ensuring QA has been completed in each environment as content works its way through environments until the deployment is verified in production.

Perform System/508/functional testing on eLMs/NGD/Content Viewer/Applications during release cycles.

Work with project managers and Business Partners to help plan releases:

Create task lists.

Develop p...