Job Description
Position: TAC Engineer Level-1
Company: Cyber Internet Services (Pvt.) Limited (Cybernet)
Location: Head Office, Karachi (Full-time | Onsite)
Department: Managed Services
Are you ready to elevate your career in a dynamic and innovative environment? Cybernet invites motivated individuals to join our Managed Services team as TAC Engineer Level-1 and contribute to delivering exceptional technical support to our valued clients.
Responsibilities and Duties:
· Address diverse technical queries from corporate clients, providing timely and effective support.
· Build and maintain positive client relationships, ensuring exceptional service delivery.
· Expedite complaint resolutions within committed timelines to meet service level agreements.
· Troubleshoot network issues related to Customer Premises Equipment (CPE) such as routers and switches.
· Respond to inquiries about internet access technologies, including DSL, VSAT, Fiber, WiMAX...
Apply for this Job
Submit your application for the TAC Engineer Level-1 position at Cyber Internet Services (Pvt.) Limited.
Apply Now Save for Later