tac support- internship

Netpoleon Solutions is a well-established IT Security and Network Company recently acquired by Macnica Inc – a US 5.5 Billion Dollar Revenue company. With offices in Singapore, Australia, Cambodia, India, Indonesia, Malaysia, Myanmar, New Zealand, Philippines, Thailand, Vietnam and parent company in Japan and US, we are now inviting individuals that have strong skills and knowledge in IT Security to join us. You will be able to embark on an exciting career, as we pursue our strategic expansion.
Working Hours: 9am to 6pm, Mon-Fri
Salary will commensurate with qualification and experiences
Job Title
TAC Support - Internship
Primary Functions
Delivers expert hands-on technical assistance and troubleshooting for resolving critical customer hardware and software issues.
Resolves complex customer cases successfully and clearly documents the customer problems for further escalation.
Proactively share knowledge with external partners, vendors and customers by clearly do...