Taiwanese-speaking Customer Success Specialist (Relocate to Penang, Malaysia)

Position : Taiwanese-speaking Customer Success Specialist

Candidates nationality: Only hiring Taiwanese or Malaysian who is fluent in Taiwanese language

Location : Livingston tower, George Town, Penang, Malaysia

Job Details : Customer service, handle inbound, Live chat/ email

Operations Hours : 9a.m.-6p.m., 5 working days in a week

Malaysian nationality salary: Basic salary RM 3,300 + Language allowance RM 300 + monthly performance bonus up to RM 300 (based on performance)

Taiwanese nationality salary : Basic salary RM 8,000 + Language allowance RM 300 + Housing allowance RM 600

Join Date: 6th April 2026

Overview

The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.

The CSS will be the primary contact for customers using the client’s website shoppi...