Taiwanese-speaking Customer Success Specialist (Relocate to Penang, Malaysia)

Hiring company: TP Malaysia

Client: Tobacco International Project

Position: Taiwanese-speaking Customer Success Specialist

Candidates nationality: Only hiring Taiwanese or Malaysian who is fluent in Taiwanese language

Location: Livingston tower, George Town, Penang, Malaysia

Job Details: Customer service, handle inbound, Live chat/ email

Operations Hours: 9a.m.-6p.m., 5 working days in a week

Malaysian nationality salary: Basic salary RM 3,300 + Language allowance RM 300 + monthly performance bonus up to RM 300 (based on performance)

Join Date: 16th March 2026

Taiwanese nationality salary: Basic salary RM 8,000 + Language allowance RM 300 + Housing allowance RM 600

Join Date: 6th April 2026

Overview

The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call...