Talent Development Lead, Automotive Retail (Recruiting, Onboarding & CX/Sales Training)

Overview

Downtown AutoGroup is seeking a Talent & Training Lead to hire talent, onboard effectively, and train sales teams to deliver a consistent customer experience across stores. This is an in-person role based at Downtown AutoGroup Autoplex, 77 East Don Roadway (Queen St E & DVP), Toronto, with occasional visits to nearby locations. You will report to the HR Director and partner with executive leadership, GMs, and department leaders. This role is a full-time position. What You’ll Do

Recruiting: Own full-cycle recruiting for priority roles; build proactive pipelines, source, network, and conduct outreach so qualified candidates are ready before roles open; safeguard compliance and professionalism across recruiting, onboarding, and training practices (Ontario-based). Onboarding: Run in-person onboarding on a regular cadence, ensuring every new DAG employee is ready to execute The DAG Way. Sales & Customer Experience Training: Own the training process for Customer Ex...