Talent Development Lead, Automotive Retail (Recruiting, Onboarding & CX/Sales Training)

Talent Development Lead, Automotive Retail (Recruiting, Onboarding & CX/Sales Training) If you believe great customer experiences start with great teams, this role lets you build both: hire talent, onboard well, and train sales teams that consistently deliver.

Mission/purpose of the role

Hire well, onboard every new teammate with consistency, and level-up sales and CX training so guests experience a reliable Downtown AutoGroup standard at every store.

What you’ll do Recruiting

Own full-cycle recruiting for priority roles.

Build proactive pipelines: source, network, and run outreach so we have qualified candidates ready before roles open.

Safeguard compliance & professionalism across recruiting, onboarding, and training practices (Ontario-based).

Onboarding

Run in-person onboarding on a regular cadence, ensuring every new DAG employee is ready to execute The DAG Way.

Sales & Customer Experience Training