Taxi Controller/Dispatcher

Company Description
Outsource My Calls is a trusted provider of professional call-handling services for taxi companies and food takeaway businesses across the UK. We specialize in managing bookings, real-time dispatching, and customer orders with 24/7 support, ensuring seamless communication and efficient operations. Our team of industry-trained, UK-based operators uses tailored scripts and advanced multi-screen setups to act as an integral extension of your team. We are dedicated to helping businesses focus on their core services while providing excellent customer service through reliable call management. Outsource My Calls prides itself on being friendly, efficient, and dependable, catering to the unique needs of each client.
Role Description
This is a full-time, on-site role as a Taxi Controller/Dispatcher, based in Rawalpindi. The role involves managing bookings, coordinating real-time dispatch operations for taxis, communicating with drivers, and ensuring seamless custome...