Taxi operator

Company Description
MassiveFive Outsource is an international contact center specializing in inbound customer support and digital media marketing. The company provides expert services in handling calls, queries, bookings, and dispatch for taxi and limo firms across the UK, USA, Australia, and New Zealand. With a team of highly-trained staff proficient in platforms such as iCabbi, Autocab, Cordic, Cabtreasure, and Cab9, MassiveFive Outsource ensures exceptional service delivery to its global clients. The organization takes pride in offering efficient, professional support tailored to meet client needs.
Role Description
This is a full-time, on-site Operator / Dispatcher role based in Islamabad, Pakistan. The agent will be responsible for handling customer queries, managing bookings, scheduling jobs, and ensuring effective communication between clients and service providers. The role requires close attention to customer satisfaction, reliability, and precision in coordinating tra...